Frequently Asked Questions
We hear the same good questions from Los Angeles families every week, so we’ve answered them here in plain language. If you don’t see yours, call (747) 966-3037 and a live person will pick up, day or night.
Meadowsweet Heating & Air is an independently owned and operated location within the Cedarwell family of HVAC companies, founded in 2004. We handle AC repair, furnace repair, and AC installation, and we’re qualified to service nine major brands: Carrier, Trane, Lennox, Goodman, Rheem, York, Daikin, Bryant, and American Standard. Every job carries the 365-Day Done Right Promise and a written price before any work starts. You can read more about how we work on our home page.
Pricing & Estimates
How much does HVAC service cost in Los Angeles?
Most HVAC service calls in Los Angeles land between $120 and $450, depending on what’s wrong and how long the diagnosis and repair take. A standard diagnostic and tune-up typically runs $99 to $189, a capacitor or contactor replacement $180 to $320, and a blower motor or control board swap $450 to $1,100. Full AC installations in LA usually run $6,500 to $14,000 for a complete system, driven by tonnage, duct condition, and whether the home is a 1920s bungalow in Echo Park or a newer build in Playa Vista.
Every visit starts with a written price before any work begins. You’ll see the number in dollars, not a range someone backs into later. Call (747) 966-3037 for a free estimate.
Do you offer free estimates?
Yes, we provide free estimates on repairs, replacements, and installations. For repairs, that means we diagnose the issue and hand you a written price before touching anything. For replacements, we measure the home, check the ductwork, and walk you through options at different price points so you can decide without pressure.
If the estimate changes because we find something during the work, we stop and tell you before continuing. No surprise line items.
Is it cheaper to repair or replace my AC in Los Angeles?
Repair is usually cheaper if your system is under 10 years old and the fix is under $1,200. Replace when the system is 12 to 15 years old, when the repair costs more than 40% of a new unit, or when you’ve had two or more repairs in the past 18 months.
One LA-specific factor: if your system still uses R-22 refrigerant, topping it off is expensive because R-22 is no longer produced. In that case, replacement often makes more sense than chasing a leak. We’ll give you both numbers in writing so the choice is clear.
What payment methods do you accept?
We accept major credit cards, debit cards, checks, and cash. For larger installations, we can also discuss financing options during your estimate.
Because a written price comes before work starts, you’ll know the exact amount before choosing how to pay.
Service & Scheduling
Do you offer emergency HVAC service?
Yes, we answer emergency calls 24 hours a day, 7 days a week, including nights, weekends, and holidays. A live person picks up every call. There is no voicemail queue, no callback tree, no “leave a message and we’ll get back to you.”
In Los Angeles, the emergencies we hear most are AC failures during a September heatwave, furnace no-heat calls on a cold January morning, and water leaking from a clogged condensate line. If it’s after hours and your family is uncomfortable, call (747) 966-3037 and we’ll get a technician moving.
How fast can you respond?
For most of Los Angeles, we can be on-site the same day for standard service calls and within a few hours for emergencies. Response time depends on traffic and how far the call is from our route, but we give you a window when you book and update you if anything shifts.
We treat your time as part of the job. If we say 2 to 4 p.m., we aim to be there at 2, not 4.
What areas do you serve?
We serve Los Angeles and the surrounding communities, including neighborhoods like Silver Lake, Echo Park, Los Feliz, Highland Park, Koreatown, Mid-City, Culver City, and the San Fernando Valley. If you’re inside LA County and not sure whether we cover your street, call and ask. We’ll tell you honestly rather than book a job we can’t reach on time.
How do I prepare my home for a service visit?
You don’t need to do much. Just clear a path to the indoor unit and the thermostat, and let us know about pets, sleeping kids, or anything fragile nearby. Here’s what happens on our end, start to finish:
- Call or book online. A live person confirms your window and gathers the details.
- We text a heads-up when the technician is on the way, so you’re not watching the clock.
- The technician arrives uniformed and background-checked, puts on shoe covers, and lays drop cloths before entering.
- We ask before moving anything - furniture, pet bowls, plants - following the C.A.R.E. values code.
- We diagnose and hand you a written price before any repair work starts.
- We do the work and clean up, then send you a photo of the cleaned area before we leave.
For AC-specific issues, our AC Repair in Los Angeles page covers what to expect in more detail.
Licensing & Trust
Are you licensed and insured?
Yes, Meadowsweet Heating & Air is state-licensed and insured. Every technician who enters your home is background-checked, uniformed, and trained to work around families, pets, and the routines that keep a household running.
We don’t publish license numbers on this page because they change with renewals, but we’re happy to provide current credentials before any work begins. Just ask when you call.
Do you guarantee your work?
Yes. Every job is backed by the 365-Day Done Right Promise. If something isn’t right within a year, we come back and make it right. No fine print, no runaround, no “that’s not covered.”
We also include two standards on every visit, not as upsells: shoe covers and drop cloths inside the home, and a photo of the clean-up sent before the crew leaves. If you’ve ever had a contractor leave drywall dust across your kitchen, you’ll understand why those aren’t optional.
What are the C.A.R.E. values?
C.A.R.E. is the code our technicians follow on every visit: Clean up like it’s their own home, Ask before moving anything, Respect the family’s time and quiet hours, and Explain the price before the work. It’s a system, not a personality trait, which means it holds even when the technician is different.
If you have a napping toddler, a nervous dog, or a home office call at 3 p.m., tell us when you book and we’ll plan around it.
Who leads Meadowsweet Heating & Air?
The company is led by Luis Serrano, who works alongside the crew on scheduling, quality, and the day-to-day decisions that keep the Cedarwell Care Promise intact. Luis built the local team around a simple idea: the job isn’t finished when the system works, it’s finished when the house looks and feels the way it did before we arrived.
Specific Services
Do you handle AC repair and installation?
Yes, we repair and install air conditioning systems, and we service nine major brands: Carrier, Trane, Lennox, Goodman, Rheem, York, Daikin, Bryant, and American Standard. Repair calls typically run $180 to $1,100 depending on the part. Full installations run $6,500 to $14,000 for a complete system.
Los Angeles has a particular pattern we see every summer: systems that struggled through August but didn’t get looked at until the first 100-degree day in September. Booking a tune-up in April or May usually catches the worn capacitor or dirty coil before it turns into a no-cool call in peak season.
Do you handle heating and furnace repair?
Yes, we repair and service furnaces across the same nine brands. Common LA furnace calls include igniter failures, flame sensor issues, and blower problems. A typical heating repair runs $180 to $750.
One thing worth knowing: because Los Angeles winters are mild, furnaces here often sit unused for 8 or 9 months. That long idle stretch is when dust, spiderwebs, and dried-out igniters cause the first cold morning no-heat call. A fall tune-up catches most of it.
Do you handle heat pumps and mini splits?
Yes. We service and install both heat pumps and ductless mini splits. Mini splits are especially common in older LA homes without ductwork, in additions, and in converted garages, where running new ducts isn’t practical. A single-zone mini split install typically runs $3,500 to $6,500.
Heat pumps are also becoming more common in LA as homeowners replace aging gas furnaces, and they work well in our climate because the winters rarely push the system hard.
Do you handle air quality and ventilation?
Yes, we work on air quality and ventilation, including filtration upgrades, duct cleaning coordination, and fresh-air ventilation for tightly sealed homes. We also choose pet-safe and family-safe products whenever they’re appropriate for the job.
If anyone in the house has allergies, asthma, or a pet that sheds, tell us when you book. The filter and ventilation choices we make will reflect it.
Should I repair or replace my furnace?
Replace a furnace when it’s 15 years or older, when the repair exceeds 40% of a new unit, or when it’s needed two or more repairs in the past 18 months. Otherwise, repair is usually the better call. We give you both numbers in writing before you decide.
Key Takeaways
- A live person answers every call, 24/7 - including nights, weekends, and holidays.
- A written price comes before any work starts, on every visit.
- Every job includes shoe covers, drop cloths, and a photo of the clean-up before we leave.
- Every job is backed by the 365-Day Done Right Promise.
- We service nine brands: Carrier, Trane, Lennox, Goodman, Rheem, York, Daikin, Bryant, and American Standard.
- Typical AC repair in LA runs $180 to $1,100; full installations $6,500 to $14,000.
- Free estimates on repairs and installations.
Have a question we didn’t cover? Call Meadowsweet Heating & Air at (747) 966-3037. A live person will answer, and your estimate is free.
Written by Luis Serrano, Owner at Meadowsweet Heating & Air, serving Los Angeles since 2004.